Privacy Policy
Last Updated: December 2025
1. Introduction
This Privacy Policy explains how Gecckio Limited, operating under the trading name ZingBot (“we”, “us”, “our”, or “ZingBot”), collects, uses, stores, and protects your personal data when you use our website at zingbot.de and our services (collectively, the “Services”).
We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
The data controller responsible for your personal data is:
Gecckio Limited (trading as ZingBot) Hong Kong
Email: support@zingbot.de Website: https://zingbot.de
For data protection inquiries, please contact us at support@zingbot.de.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds under Article 6 of the GDPR:
- Contract Performance (Art. 6(1)(b)): Processing necessary to perform our contract with you or to take steps at your request before entering into a contract
- Legitimate Interests (Art. 6(1)(f)): Processing necessary for our legitimate business interests, provided these do not override your rights and freedoms
- Legal Obligation (Art. 6(1)(c)): Processing necessary to comply with legal obligations
- Consent (Art. 6(1)(a)): Where you have given explicit consent for specific processing activities
4. Personal Data We Collect
4.1 Information You Provide
- Account Information: Name, email address, company name, job title
- Payment Information: Billing address, payment method details (processed by our Merchant of Record, Paddle)
- Communications: Messages, support requests, and correspondence with us
- XING Credentials: Login credentials for XING that you provide to use our automation services (stored securely and used solely for service provision)
4.2 Information Collected Automatically
- Usage Data: Features used, actions taken, timestamps, session duration
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies and Tracking: Information collected through cookies and similar technologies (see Section 10)
4.3 Information from Third Parties
- Payment Processor: Transaction and billing information from Paddle
- XING Platform: Data retrieved from XING on your behalf as part of the Services
5. How We Use Your Data
We use your personal data for the following purposes:
5.1 Service Provision
- Creating and managing your account
- Providing our XING automation services
- Processing transactions and billing
- Providing customer support
5.2 Service Improvement
- Analyzing usage patterns to improve our Services
- Developing new features and functionality
- Fixing bugs and technical issues
5.3 Communication
- Sending service-related notifications
- Responding to your inquiries and requests
- Sending important updates about our Services
5.4 Legal and Security
- Complying with legal obligations
- Protecting against fraud and abuse
- Enforcing our Terms of Service
- Protecting our rights and the rights of others
6. Data Sharing and Recipients
We may share your personal data with the following categories of recipients:
6.1 Service Providers
- Paddle.com Market Limited: Our Merchant of Record for payment processing
- Hosting Providers: Cloud infrastructure and data storage
- Analytics Providers: Service usage analytics
- Communication Tools: Email and support ticket systems
6.2 Legal Requirements
We may disclose your data when required by law, court order, or governmental authority, or when necessary to protect our legal rights.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.
We do not sell your personal data to third parties.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including Hong Kong and other jurisdictions where our service providers operate.
When transferring data outside the EEA, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where applicable
- Other legally recognized transfer mechanisms
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specifically:
- Account Data: Retained while your account is active and for 3 years thereafter
- Transaction Records: Retained for 7 years for tax and legal compliance
- Support Communications: Retained for 3 years after resolution
- Usage Logs: Retained for 12 months
Upon request for deletion, we will erase your personal data unless retention is required for legal compliance.
9. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
9.1 Right of Access (Art. 15)
You have the right to obtain confirmation of whether we process your personal data and to receive a copy of that data.
9.2 Right to Rectification (Art. 16)
You have the right to request correction of inaccurate personal data and completion of incomplete data.
9.3 Right to Erasure (Art. 17)
You have the right to request deletion of your personal data in certain circumstances (“right to be forgotten”).
9.4 Right to Restriction (Art. 18)
You have the right to request restriction of processing in certain circumstances.
9.5 Right to Data Portability (Art. 20)
You have the right to receive your personal data in a structured, commonly used, machine-readable format.
9.6 Right to Object (Art. 21)
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
9.7 Right to Withdraw Consent (Art. 7)
Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.
9.8 Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority, particularly in the EU Member State of your residence, place of work, or where an alleged infringement occurred.
To exercise any of these rights, please contact us at support@zingbot.de. We will respond to your request within 30 days.
10. Cookies and Tracking Technologies
10.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. We use cookies and similar technologies for various purposes.
10.2 Types of Cookies We Use
Essential Cookies: Required for the website to function properly. These cannot be disabled.
Functional Cookies: Remember your preferences and settings to enhance your experience.
Analytics Cookies: Help us understand how visitors use our website to improve our Services.
10.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
- Encryption of data in transit (TLS/SSL) and at rest
- Access controls and authentication mechanisms
- Regular security assessments and updates
- Secure data storage with reputable cloud providers
- Employee training on data protection
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
12. Children’s Privacy
Our Services are designed for business use and are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
13. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending an email notification for significant changes
Your continued use of the Services after changes constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@zingbot.de
Website: https://zingbot.de
Data Controller: Gecckio Limited (trading as ZingBot) Hong Kong
We aim to respond to all inquiries within 30 days.